What’s the condition of the mattresses?

These mattresses have been thoroughly inspected and sanitized at our Tempur-Pedic® plant and are in great condition.

What’s the difference between open box and gently used mattresses?

“Open box” means a mattress may have been returned upon delivery, had damaged packaging, or have scuffs or marks on the covers. “Gently used” means the item was part of a sleep trial and returned at some point within the acceptable time frame.

Can I choose between an open box or a gently used mattress?

The mattresses in this sale have all been equally inspected to ensure they are quality mattresses that meet our standards. For this reason, you cannot select which of the two you receive.

Do the mattresses include a product warranty?

Yes, the mattress will include a 10-year warranty (with a value up to the price paid). “Open box” and “gently used” mattresses are sold “AS IS” and “with all faults,” and covers (whether removable or not) are not warrantied or guaranteed. Subject to the preceding sentence, during the Limited Warranty Period, “open box” and “gently used” mattresses purchased at a discount will be repaired by Tempur-Pedic® at no charge to the purchaser or will be replaced for a charge equal to the cost of the replacement product less the amount paid by the original purchaser for the “open box” and “gently used” mattress. Read the warranty terms here.

What if I change my mind about the mattress?

We are confident that you will love your new mattress. However, please note that all sales are final.