Open Box Mattress Warranty Terms

“Open box” and “gently used” mattresses are covered by a 10-Year Limited Warranty starting from the date of purchase provided on the receipt. However, except for verified warranty defects, “open box” and “gently used” mattresses are sold “AS IS” and “with all faults,” and covers (whether removable or not) are not warrantied or guaranteed. Subject to the preceding sentence, during the Limited Warranty Period, “open box” and “gently used” mattresses purchased at a discount will be replaced for a charge equal to the cost of the replacement product less the amount paid by the original purchaser for the “open box” and “gently used” mattress. If the product has been discontinued, then the replacement charge will be the cost of a model similar to the discontinued item (or any upgraded item) less the amount paid by the original purchaser for the “open box” and “gently used” product.